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Showing posts with label Sale skill. Show all posts
Showing posts with label Sale skill. Show all posts

How to take a direct online sales deal soon and what to do with their reject for your product .

 During the conversation with your potential customer , keep in mind these elements : 


What they are caring about ?

For sales online (Consulting via chat, email, phone, ...) to note the factors that customers care about most, they are:

+ The guarantee to see the positive result after using product

Before buying a product or service registration you offer , the visitor wants to know what they will be achieved After using products, so, Online salesperson advisory should be brief, concise that our customers will certainly get

+ Time 

Most of all want to be effective quickly, so you need state a specific period of time to achieve the result.
For example: Sale of an online course

I emphasize the specific time to complete the process of learning and practice , then customer can start to benefit from what they have learnt.

Specifically: "Within two weeks, within 1 month ... you will be equipped with sufficient knowledge and skills to start .....

+ Prices

Note: The majority of customers like the discount period, take advantage of this promotional material to encourage customers to buy right now .

Note:
You need to end the sale as soon as possible.
During the consultation process, should not be lengthy explanations about the product specifications or relevant information, let's focus on our customers benefits and pushing for action today to enjoy the  promotions or limited bonus, discounts or other personal assistance services one -1 -one.

DEALING WITH DENIAL


Customers can reject with the following reasons:

+ No confidence and trust in the product

Solution: Take out the review , real feedback of current happy customers , provide information about the origin, personal contacts, ...

+ Not knowing how to use product  (hard to use, ..)

Solution: Simplify everything, making the image very brief instructions, easy to understand and give dirrect support via Teamviewer, video chat,, ....

+ No financial terms

Solution: Personal discount,

+ Refuse as other merchant offer better price or hotter promotion, bonus

Solution: Keep customer information ( View this post about Management potential customer , you may cooperate in the future
Maintaining relationships ....
 

4 steps Manage and Take care of clients ( Potential and Buying Customer in sales management consulting )

Everyday, I join the forums in my niche to advertise my business , Writing helpful article to publish on category website , do the Email marketing to look for new potential customers . I mainly promote my website ( a niche site ) and and my niche site do the task of turning strange visitors into customer with Sales copy page on the website 

View my premium post about How to write a Sales copy page that brings highest conversion ratio to see how the Sales page works on autopilot to get many customer without doing any advisory support .

However, I am sure about at least 10% of visitors should contact you for further information . They get in touch with you via Social chat flatform , ie Yahoo! messenger ( the most famous chatting flatform in the world ) 

After the first time of chatting , some of them may be procrastinating and donot have the final decision to buying your product , You need to learn the client management skills to keep the client data for a purchase in the near future .



In this post, I'll share with you the method I use to classify the clients .




 Step 1 : Create contact list

Click on image to enlarge
 I create an Excel file and store on desktop . The application is very simple. Just create 2 colums , the left one is zone for filling in some information about new potential customer ( visitors visit your website and chat with you ) ad the right colum is official member ( BUYING CUSTOMER )


Step 2 : Contact and send useful tips to potential customer

In fact , the potential customer don't buy product or register for your service at the first time of website site or even chatting for a while . So, you need to keep some of their personal info to maintain and build relationship .
After putting in the Potential customer, i oftens send them useful tips about my niche, discount coupon code, online tool or some awesome free stuff so that they donot forget my product and should make a dicision to make purchase, yeah that's final goal of all salesperson .

Even they donot buy, you had better build close relationship as they may introduce their friends to you when in need .


Step 3 : Move to BUYING CUSTOMER

Great, after taking care of customer in creation, they should become your customer . Now, let's delete their name in the potential zone and move to BUYING CUSTOMER zone

Step 4 : Care about current customer

Many online salesperson make serious mistake that they always look for new customer and forget current clients. You know the MLM marketing business ( Many Level Marketing ) you can make a fortune just with 1 customer .

That only customer can introduce 5 more their friends and you get 5 new customers and what happen if every customer recommend 5 new customers . Moreover, in the business, there is a term lled " Avarage dollar purchase each customer " It means 1 customer can continue to use other product you promote after they are satisfied with the product before . Yes, there is no limit for potential profits .

So, let's spend much time to build strong relationship with current customer and continue to offer best value

I put lists of current customer in a category in the Messenger flatform

Many of my friends ( customers ) in list are oftens in INVISIBLE mode, so It's difficult to know if they are online right now .


No prolem, I just send all the list good words on special occasion such as new year eve, christmas , ... and take special interest in the BIRTHDAY of VIP members to send " Happy birthday and best wishes " for them .
 

Online sales consultant - How to Become a professinal Internet Direct Salesperson ( Sales via chatting on Yahoo! , Skype )

5 years ago, I were looking all the time to find opportunities to make money on the Internet after entering the University . I tried many ways introduced on net , from tiny project like PTC ( Pay to click ) Capcha ( Enter thousands of difficult to see image just for 3 bulks :) . Since i heard of Affiliate business , everything has changed . I have learnt alot of skills for an online sales consultat . I started working for a financial service as an advisory expert and Service salesperson to find clients .


There are many different companies that offer at home sales consultant positions for many fields such as: Software, Ebooks, web service hosting, domain and many solutions related to web industry , so You have lots of options to sell anything from clothes, books, children's toys, purses and accessories, cooking supplies via the Internet or offline shipment .

The great thing about becoming an at home sales consultant is that you can work around your own schedule, whether that be with school, regular day job, children, and household duties. You get to meet new people, have fun, and of course make money selling products for a commission .

In this post, i'll with you some practical tips to complete a deal one-1-one Sale consultant via chatting directly on Yahoo! messenger , Skype or Email .
Below is live chat conversation i make everyday to sale Service ONLINE .

The potential find my nickname on websites, blog, forums and contact me for further information .

Online sales consultant -  How to Become a professinal Internet Direct Salesperson ( Sales via chatting on Yahoo! , Skype )

How to Become a Successful Direct Internet Sales Consultant

There's a funny story about a honest guy, he does not know what lying is. One day at a farm , the owner wanted to sell a cow and a donkey. He wondered "  if chose a wisely salesperson, that guy can be bypassed , he would sell highter price to keep much money for himself  ,Finally, the owner chose the honest guy thingking this is the most reliable people, not afraid of fraud . Go to the market, he shouted : "Mr. and Mrs,  The cow is too old, inability for labor and donkey so weak and lazy ..... "

During the consultation process online via Yahoo, Skype, ... Salesperson always remember the following rules:


1 - Say what guests want to hear 

(Do not say what you want to say )

I mentioned in the Proven formula for a succesful Online Sale - 3 easy Step to make a sale online about the importance of emphasize the benefit for the customer , they do like what they'll get . Remeber that Benefit is very different from Feature .

For example: When promoting an air-conditioner

Feature is an element installed in the machine that is more special than the competitor's product .

Benefit is the money saving for customer . They can save money on electricity bill monthly .
There is no doubt that stating the awesome benefits is the secret in the consultation process to end the deal soon. Also, note the language and style of chat. Absolutely not to send short sentences like chat style for fun .You should wait while customers are typing their question and give the answer in detail. This procedure represents professional manners.

2 - Proud of products and services you provide

The key is quite simple, you must always be confident with the product. For example, you promote the gambling site, if you "prove" gambling is the best road to poor, I am sure you will end career soon . You must always create excitement for your customers and enhance potential profit, art of numbers ... The bottomline is finding GOOD SIDE of the product. Gambling still has the positive side!! All you need to do is focus the strengths and enhance customer benefits. Some benefits of gambling:

+ Mind Games (You need to brainstorm and consider each deal before you decide ) 

+ Capital Management Skills :  Many gamblers are unaware of this, the floor is straight up massacred each other, so you need to share the scientific method  to reduce risk. 
+ Business Skills: Actually, a professional gambler still has the brain of a financial management and business operating . 
+ Reputation: Encourage training, striving to become a pro gambler.
+ Professional: Just open the account and make "transaction" before the computer screen, showing modernization. ....

Well, whether you promote for any product, any type, let's focus on exploiting the positive side, lowering the bad side.

 
3 - Optimistic about economic background


The general business environment Imagine, if you sell financial services or the investment advisory, insurance, financial brokerage ... How the customers think when you raise your anxiety about economic context or pessimistic attitude about the business environment . Something like: "The economic situation is not very satisfactory, the loss-making company, bankruptcy, ... then, can you recommendation him (her) for investment in shares,stock market  ....

The 3 easy tips above do help you boost your success ratio to a higher conversion for direct online sales .

Just need to put what you learnt into action and enjoy the amazing result .
 

Proven formula for a succesful Online Sale - 3 easy Step to make a sale online

Hello, Firstly I introduce about my Sale Copy page The page is written in Vietnamese . This is auto sale page as it helps the reader throught Sale process , from getting to know the service to Payment instruction . I absoluately DOnot need to put any effort to make a sale by myself. I just publish the sale copy page and the content of the Sale copy page do the rest . The conversion rate is about 10% , It's ideal for a profitable sale page . In this post, I will show you exactly 3 powerful step to complete a sale with minimal effort . Getting to know this formula will bring you with needed skills to build a auto Sale page later . In the next article, I will show you how to create a lucrative online business with unique tool : Sale Copy page .

Step 1 : Know exactly What customers WANTS ( Find a demand )


It's so simple , A salesperso must know exactly what their potential customer WANTS . What are they looking for ? They are finding information ? A solution to a specific prolem or they wants something to make them healthier , more good-looking , better results , ... ?

For example : When i create an Online Internet marketing course , I am sure exactly what my potential WANTS , those are :

+ They donot have much free time to collection so much free stuff on the Internet ( free tutor article about Internnet Marketing ) , so they donot know where to begin. They donot know How to get a website installed and run , don't know the way to register a domain name for website,... and the best ways to promote online . For that opportunity, I build a step by step course whih help newbie from scratch .

+ They WANT a practical teachig method , Not only text document but also Image  Video illustration . In fact, there are so many people who are not familiar with Google + , they donot know how to open their own G+ page , so I did simple task such as : Making instruction videos about how to create a G+ page . The newbie training niche is so profitable as the market is huge .

+ Fast and Direct Support : A direct support is effective way of promotion as almost all of us would like a fast and professinal 1-and-1 support. I have helped my clients with direct support via Skype, Yahoo! chat and Teamviewer ( A free software to adjust and give instruction online ) ....

Step 2 : Fill that demand .


After the first step about getting to know what potential customer WANTS, we have a list of their needs and wants. At this stage , What we do is providing a solution to satisfy the customer . Remember that It is ALWAYS easy to sell ice water for a person at desert . Let's offer a best solution to customer's needs . Come back to the example of my Online course , I have provide a step by step lessons to make sure clients will do the task easily , I made everything simple to build a clear teaching method which many clients want . 

Remember :

+ All of us love the simpleness : None complains just as the product or service is too easy to use , So you should create infographics to demonstrate it's so easy to use your products

+ The short time to see the result : For example : It's only 2 months to start making passive income from website, blog . State clearly the period of time to see the result after using your product, service .

Step 3 : Promotion 


The feedback from current customer may be the best way of promotion as their comment plays an important role to generate trust for new potential customer .. When they give good feedback, new customer will have more trust o salesperson and product


Remember : Donot try to fake with unreal feedback . 
You may have a question that " How can I get feedback for my new Product ? "

When you launch new product, you can offer some free premium version to your friend to get back some of their comment. You can have them answer some question below :

CUSTOMER FEEDBACK

Your Opinion is very important to us.
Please deduct a minute of your valuable time to fill out and submit the form below.
Let us know what can we do to serve you better. Our goal is complete satisfaction and we'll do the best to improve our management team's skills towards that direction and and get quality of the customer service to the highest level. 

 +  Customer information ( Name; Email ; Website )
 + How do you feel the qualify of the product/ service ? ( Tell about the ease of use, effectiveness, How long t see the result ... ? )
 +  Who are you ready to recomment the product to ?

This is my first post on my Blog, In the next article , I will share step by step on How to make a auto Sale copy page .
Hope to see you again :)